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  • Conference Camera
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    • https://resource.auditoryworks.co/nuroum-v1/strapi/c50_conference_camera_843aaaedb2/c50-conference-camera.png

      360° All-in-1 for All-Size Rooms

      Nuroum 360 Pro

      https://resource.auditoryworks.co/nuroum-v1/strapi/c40s_conference_camera_b688e13f78/c40s-conference-camera.webp

      4K Lens For Medium Room

      Nuroum C40

      https://resource.auditoryworks.co/nuroum-v1/strapi/c46_conference_camera_7b681a6317/c46-conference-camera.png

      4K Lens For Small Room

      Nuroum C46

      https://resource.auditoryworks.co/nuroum-v1/strapi/c20_conference_camera_7f008064ed/c20-conference-camera.png

      1080P Lens For Huddle Room

      Nuroum C20

      https://resource.auditoryworks.co/nuroum-v1/strapi/c10_conference_camera_4e2b3300b7/c10-conference-camera.png

      1080P Lens For Personal Space

      Nuroum C10


      • 360 Pro vs Meeting Owl 3
      • Customer Story of 360 Pro
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  • Business Headset
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    • Open Ear Wireless Headset

      OpenEar Pro 2

      Dual-Ear Wireless Headset

      HP31D

      Single-Ear Wireless Headset

      HP31S


      • vs. Shokz & OpenRock
      • Customer Story
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      • Key Features of HP31D
  • Speakerphone
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    • https://resource.auditoryworks.co/nuroum-v1/strapi/a35_conference_speakerphone_471c9dff72/a35-conference-speakerphone.png

      Cascading for Large Meeting Room

      Nuroum A35

      https://resource.auditoryworks.co/nuroum-v1/strapi/a15_conference_speakerphone_068ecbf997/a15-conference-speakerphone.png

      Audio Pro for Clear Communication

      Nuroum A15


      • Daisy Chain
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  • Conference Webcam
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    • https://resource.auditoryworks.co/nuroum-v1/strapi/v403_conference_webcam_398e2e25fb/v403-conference-webcam.png

      AI-Powered PTZ Optics Camera

      Nuroum V403

      https://resource.auditoryworks.co/nuroum-v1/strapi/v32af_conference_webcam_4a54830808/v32af-conference-webcam.png

      4K Webcam For Streaming And Remote Work

      Nuroum V32AF

      https://resource.auditoryworks.co/nuroum-v1/strapi/v15af_conference_webcam_5f98e95463/v15af-conference-webcam.png

      Conference Room Webcam With Auto Focus

      Nuroum V15AF


      • Best Webcam for Small Room
      • How to Set Up in Meetings
      • Why Nuroum Webcam?
  • Video Conference Solution
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    • https://resource.auditoryworks.co/nuroum-v1/strapi/403_a15_video_conference_solution_f7498e6b88/403-a15-video-conference-solution.png

      For Medium Room

      Nuroum V403+A15*1

      https://resource.auditoryworks.co/nuroum-v1/strapi/403_a15_2_video_conference_solution_c300a783f9/403-a15-2-video-conference-solution.png

      For large Room

      Nuroum V403+A15*2

      https://resource.auditoryworks.co/nuroum-v1/strapi/403_a35_1_video_conference_solution_2731e88135/403-a35-1-video-conference-solution.png

      For Medium Room

      Nuroum V403+A35

      https://resource.auditoryworks.co/nuroum-v1/strapi/403_a35_video_conference_solution_5ade5018fc/403-a35-video-conference-solution.png

      For Large Room

      Nuroum V403+A35*2


      • BEST AV Solutions for You
      • Large Room AV Solution
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  • All-size Rooms Solution
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    • https://resource.auditoryworks.co/nuroum-v1/strapi/huddle_conference_solution_ca02342223/huddle-conference-solution.png

      up to 5 participants

      Huddle Room

      https://resource.auditoryworks.co/nuroum-v1/strapi/small_conference_solution_397cc9dfd8/small-conference-solution.png

      up to 8 participants

      Small Room

      https://resource.auditoryworks.co/nuroum-v1/strapi/medium_conference_solution_052045511d/medium-conference-solution.png

      up to 13 participants

      Medium Room

      https://resource.auditoryworks.co/nuroum-v1/strapi/nuroum_large_video_conference_solution_d411720c3a/nuroum-large-video-conference-solution.png

      up to 20 participants

      Large Room


      • vs. traditional room
      • vs. traditional huddle room
      • vs. traditional medium room
      • V403+A15*2 for large rooms
  • Headset Use Cases
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      Call Center

      https://resource.auditoryworks.co/nuroum-v1/strapi/noise_cancelling_headphones_for_office_warehouse_banner_7d774d50a8/noise-cancelling-headphones-for-office-warehouse-banner.png

      Warehouse

      https://resource.auditoryworks.co/nuroum-v1/strapi/female_doctor_glasses_headset_desk_laptop_writing_28c4811b1a/female-doctor-glasses-headset-desk-laptop-writing.png

      Healthcare & Virtual Nursing

      https://resource.auditoryworks.co/nuroum-v1/strapi/factory_workers_fc1a1eeca1/factory-workers.png

      Manufacturing

      https://resource.auditoryworks.co/nuroum-v1/strapi/noise_canceling_wireless_headset_with_microphone_online_teaching_remore_teaching_656d330d58/noise-canceling-wireless-headset-with-microphone-online-teaching-remore-teaching.webp

      Online Teaching

      https://resource.auditoryworks.co/nuroum-v1/strapi/food_beverage_headsets_2603c8f4af/food-beverage-headsets.png

      Food Beverage

      https://resource.auditoryworks.co/nuroum-v1/strapi/retail_frontline_headsets_8217a78f70/retail-frontline-headsets.png

      Retail Frontline


      • Best Business Headset
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  • Webcam Scenarios
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    • https://resource.auditoryworks.co/nuroum-v1/strapi/nuroum_solution_creation_5ec893e6dd/nuroum-solution-creation.png

      Creation

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      Education

      https://resource.auditoryworks.co/nuroum-v1/strapi/nuroum_solution_healthcare_d5148f078b/nuroum-solution-healthcare.png

      Healthcare


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Just 31g. The Lightest Open-Ear HeadsetHP31D: Professional 45H Call Center Headset
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  • Meeting
    Conference Camera
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    360° all-in-one conference camera

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    4K 120° Camera With Expandable Audio

    4K 120° Camera With Expandable Audio

    C40

    4K lens conference room camera for small room

    4K Lens For Small Room

    C46

    1080P lens conference room camera for huddle Room

    1080P Lens For Huddle Room

    C20

    1080P lens conference room camera for personal space

    1080P Lens For Personal Space

    C10

    Explore All Conference Camera Devices

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    360 Pro vs Meeting Owl 3 Customer Story of 360 Pro Killer Features of 360 Pro Customer Story of C46
  • Headsets
    Nuroum open ear wireless headphones with microphone

    Open Ear Wireless Headset

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    work from home headset with noise cancelling microphone nuroum hp31d

    Dual-Ear Wireless Headset

    HP31D

    best single ear bluetooth headset for phone calls nuroum hp31s

    Single-Ear Wireless Headset

    HP31S

    Discover What Makes Each Headset Stand Out

    Collection - Business Wireless Headsets -->
    vs. Shokz & OpenRock Customer Story Best WFH Headset Best Office Headset Key Features of HP31D
  • Solution
    All-size Rooms
    Headset Use Cases
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    Nuroum Conference Cameras in Huddle Room

    up to 5 participants

    Huddle Room

    Nuroum Conference Room Cameras in Small Room

    up to 8 participants

    Small Room

    Nuroum Meeting Cameras in Medium Room

    up to 13 participants

    Medium Room

    Nuroum Video Conference Cameras in Large Room

    up to 20 participants

    Large Room

    vs. traditional large room vs. traditional medium room vs. traditional small room V403+A15*2 for large rooms
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Buyer's Guide
  • Buyer's Guide
  • Testimonial
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  • How To Setup
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Reviews
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Talk to Sales

Call Center Headsets for Customer Service

Pro Quality. All-in-One. Total Influence.

4.8
Equip your agents with Nuroum call center headsets. AI noise-canceling, long battery life, and all day comfort.
nuroum call center scenario
nuroum call center product
Scenario
Products

Fully Compatible With

  • Windows
  • •
  • macOS
  • •
  • Linux
  • •
  • ChromeOS
  • •
  • Zoom
  • •
  • Teams

Success Stories from Enterprise Teams

Real CSAT improvements from high-density BPOs and remote WFH customer service deployments.

Call center agent wearing dual ear headset smiling at desk
Enterprise
+25% CSAT Score

Global BPO Solutions

"The AI enviromental noise cancelling completely eliminated floor chatter. Our customers only hear the agent, even during peak hours. Background noise bleed is officially solved."

Remote customer support agent working from home office
Remote Work
Zero Noise Bleed

TechSupport Direct

"Household noise like barking dogs used to be a huge liability. Nuroum's boom mic isolation fixed our WFH audio quality instantly. My work efficiency has increased by 70%."

Call center floor manager wearing single ear headset
Operations
100% Adoption

Apex Customer Care

"We deployed the open-ear and single-ear models for our supervisors. No more 8-hour clamping headaches, and they can seamlessly monitor the floor."

Performance Metrics

What Matters Most in Customer Support?

High CSAT scores aren't an accident. They require absolute audio clarity, agent comfort, and seamless platform integration.

AI Environmental Noise Cancelling

In customer service, background noise ruins trust. A standard consumer headphone can't filter out floor chatter. You need a dedicated noise cancelling headset for call center agents powered by AI ENC.

8-Hour Ergonomics

Agent burnout is real. Don't force your team to endure heavy clamp forces. To keep productivity high, you need wireless headsets for 8-hour shifts designed for all-day physical comfort.

Stable Connectivity

Dropped calls hurt your bottom line. A stable compatible Bluetooth headset with a dedicated USB dongle offers more stability and enhances your support team's productivity.

Find the noise-canceling headset with mic that suits me best.

OpenEar Pro 2: Best for comfort & awareness (Open-ear design). HP31D: Best for focus & long hours (Dual-ear + 45h battery). HP31S: Best for multitasking (Single-ear professional).
nuroum call center scenario
Black Nuroum wireless open ear headphone with mic, featuring a boom microphone, USB-A dongle, Type-C adapter, and a gray carrying case on a white background.
Nuroum OpenEar Pro 2
€129.00€149.9914% OFF
1
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Nuroum OpenEar Pro 2 | Lightest Noise-Cancelling Open-Ear Headphone with Mic for Phone Call & Online Meeting
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noise cancelling headphones for work and call center nuroum hp31d
Nuroum HP31D
€90.00€99.9910% OFF
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Nuroum HP31D Professional Wireless Headset With Mics
View Details
Single ear wireless headset with mic for PC and noise canceling mono bluetooth headset with charging base.
Nuroum HP31S
€85.50€94.9910% OFF
1
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Nuroum HP31S Professional Wireless Headset With Mics
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€304.50
€344.97

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Engineered for Enterprise Support

Stop losing CSAT points to poor audio quality. Our enterprise-grade headsets are purpose-built to solve the specific pain points of BPOs and remote agents.

Dual ear noise cancelling headset HP31D for call centers
Total Acoustic Isolation

The Ultimate Dual Ear Noise Cancelling Headset

Legacy headsets let floor chatter bleed through. The HP31D combines Physical ANC dual-ear isolation with ProperClean 2.0 AI ENC to block 99.9% of floor chatter. Experience absolute voice clarity in high-density offices, backed by an ultra-long battery built to outlast even the busiest work week. Perfect for loud, high-density environments.

  • AI Environmental Noise Cancelling + Physical ANC Earcups
  • 45-Hour Battery Life
Agent wearing OpenEar Pro 2 open ear headset for customer support
Zero Ear Fatigue

The Lightest Open Ear Headsets for Customer Support

End the "hot ears" and tension headaches. The OpenEar Pro 2 eliminates clamping force completely while anti-leakage tech keeps client data private on crowded office floors.

  • Zero Ear Canal Pressure
  • Private Directional Audio
Remote worker using single ear Bluetooth headset with mic
Stay Aware

Professional Single Ear Bluetooth Headset with Mic

Need to hear your floor manager while on a call? The HP31S gives you enterprise-grade boom mic isolation while keeping one ear open to your surroundings. Essential for dynamic support environments.

  • Single Ear Design
  • 45-Hour Battery Life
IT-Friendly Deployment

Ready for Calls in 3 Simple Steps

From unboxing to the first resolved ticket in seconds. No complex driver installations required.

01

Pair & Connect

Choose your way to play. Plug in the included USB-A or USB-C dongle for an ultra-stable PC connection, or pair via Bluetooth5.4. to your smartphone or laptop for on-the-go flexibility.

02

Select as Default

Open your preferred app (Genesys, Teams, Zoom, etc.) and select Nuroum Headset as your primary Audio Input & Output device. No complex drivers or software required.

03

Handle Calls in Comfort

Enjoy up to 45 hours of battery life. Experience crystal-clear outbound voice and the physical relief of wireless headsets for 8-hour shifts.

Tailored for Your Support Environment

Whether you need a dual ear noise cancelling headset for work or a lightweight open-ear model, Nuroum adapts to your specific operational needs.

For High-Density Call Centers

Total Acoustic Isolation: HP31D Dual Ear

Built for loud BPO floors. ProperClean 2.0 AI technology ensures callers only hear the agent, dramatically improving QA scores.

  • Dual Ear Focus

    Pillow-soft cushions block surrounding office noise for the agent.

  • HiFi4 DSP Processing

    Aggressive outbound noise cancellation powered by edge AI.

Call center headsets for customer service showing HP31D dual ear design
Single ear Bluetooth headset with mic being used by a hybrid support agent
For Remote & Hybrid Agents

Stay Aware: HP31S Single Ear Mono

Perfect for WFH environments. The ultimate single ear Bluetooth headset with mic provides enterprise voice isolation while keeping one ear open to your surroundings.

  • Enterprise Boom Mic

    Precision voice capture guarantees dogs or kids aren't heard by clients.

  • Multi-point Bluetooth

    Connect seamlessly to your laptop via USB dongle and phone via Bluetooth.

For Continuous Call Handlers

Zero Clamping Force: OpenEar Pro 2

Say goodbye to ear fatigue. These open ear headsets for customer support hover gently, providing all-day comfort without compromising client privacy.

  • Anti-Leakage Technology

    Directional audio ensures the person next to you can't hear the caller.

  • Featherweight Design

    So light your agents will forget they are wearing it during a double shift.

Open ear headsets for customer support being worn comfortably

Why CX Leaders Choose Nuroum

See how our purpose-built audio stacks up against legacy enterprise and consumer brands.

Feature
Mic Noise Cancellation
8-Hour Shift Comfort
CCaaS Plug & Play
Winner

Nuroum Headsets

The CX Standard

99.9% ENCAbsolute voice clarity
Pillow-Soft / Open-EarZero physical fatigue
Yes (USB Dongle)No drivers needed

Legacy Enterprise

Overpriced Brands

Standard ANCHigh legacy costs
Heavy ClampCauses headaches
Driver HeavyIT support required

Consumer Audio

Music Headphones

Poor Outbound MicPicks up room noise
Traps HeatHot ears over time
Native BluetoothDrops connections
Get Nuroum For Your Team

*Standard consumer headphones lack dedicated boom mics and IT-friendly dongles, making them unsuitable for reliable CCaaS integration.

Trusted by Global BPOs

Join the elite community of CX managers upgrading their contact center audio.

"ProperClean 2.0 is a game changer"

"Our WFH agents had constant complaints about dog barks and sirens. The HP31D filters it all out. Our QA scores for audio clarity jumped 30% in the first month."
Sarah Jenkins
Sarah JenkinsCX Operations Director

"Finally, real 8-hour comfort"

"I used to get severe tension headaches from legacy headsets. The OpenEar Pro 2 is so light I forget I'm wearing it. It's the best headset for continuous back-to-back calls."
Mike Chen
Mike ChenTier 3 Technical Support

"Plug and play is real"

"No more IT tickets for dropped Bluetooth. The USB dongles connect instantly to Genesys and Teams. It's the most reliable enterprise fleet rollout we've ever done."
Elena Rodriguez
Elena RodriguezIT Procurement Manager

Explore More Enterprise Audio Solutions

Find the perfect hardware for your specific CCaaS environment and team structure.

By Form Factor

Dual Ear Noise Cancelling HeadsetSingle Ear Bluetooth HeadsetOpen Ear Headsets for Support

By Environment

Call Center Headsets for AgentsWFH & Remote SupportHigh-Density BPO Floors

Comparisons

Nuroum vs Legacy EnterpriseConsumer Audio vs Pro HeadsetsUSB Dongle vs PC Bluetooth

FAQ

What is the best call center headset for customer service agents?
The best call center headsets must balance extreme voice isolation with all-day comfort. For loud, high-density floors, a dual-ear noise cancelling headset like the Nuroum HP31D is ideal because it blocks surrounding chatter. For remote or WFH agents, a single-ear mono headset (HP31S) or an open-ear design (OpenEar Pro 2) provides enterprise-grade mic clarity while preventing ear fatigue during long shifts.
Do I need a USB dongle, or can I just use my computer’s native Bluetooth?
For professional customer support, a USB dongle is highly recommended. Native Windows and Mac Bluetooth connections can be flaky and drop mid-call, which negatively impacts your Average Handle Time (AHT) and CSAT. Nuroum headsets include dedicated USB-A/C dongles to ensure a rock-solid, plug-and-play connection with CCaaS platforms like Genesys, RingCentral, and Teams.
Can a wireless headset last for an entire 8-hour shift?
Yes. Modern enterprise wireless headsets are designed for continuous use. The Nuroum HP31 series features an ultra-long battery life of up to 45 hours on a single charge. This easily covers multiple 8-hour shifts without the agent ever needing to scramble for a charging cable while on a call.
Are open-ear headsets good for call centers?
Open-ear headsets are excellent for continuous call handlers who suffer from tension headaches, "hot ears," or ear canal fatigue caused by traditional clamping headsets. Models like the Nuroum OpenEar Pro 2 rest gently outside the ear and use directional anti-leakage technology, ensuring the agent remains comfortable and the client's privacy is protected, even on a busy floor.
Will these headsets integrate with my company's software?
Yes. Because Nuroum utilizes universally compatible USB dongles and Bluetooth 5.4, they operate as plug-and-play devices. There are no complex drivers to install, and they integrate seamlessly with major softphones and CCaaS ecosystems, including Zoom, Microsoft Teams, Cisco Webex, Genesys, and RingCentral.
Are Nuroum headsets CCaaS compatible with platforms like RingCentral and Genesys?
Yes. All Nuroum professional headsets are designed to be software-agnostic. They offer native, plug-and-play compatibility with major CCaaS (Contact Center as a Service) and most UCaaS platforms, including RingCentral, Genesys Cloud, Microsoft Teams, Zoom Phone, and 8x8. The included dedicated USB dongle ensures a stable connection without the need for complex driver installations or IT tickets.

Experience the Immersive and Pro Audio for Group Meeting with Nuroum

What can I expect?
  • Customized Solutions

    We'll address your challenges and show how our product can be tailored to your needs.

  • Product Overview

    Explore our product's key features and real-world applications.

  • Live Q&A

    Engage in an interactive session with our experts to get your questions answered.

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