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Attention: When your order has shipped, you will receive an email with tracking information.
Customers may request a full refund within 14 days of receiving their Nuroum product if there are quality issues, provided that the product is still in its original, unopened condition. For products that have been activated or if the return is requested for personal reasons (such as fitness, appearance, or specific requirements), only a partial refund will be issued based on a prorated amount. In such cases, please contact the Nuroum support team via email to initiate the refund process. Refund Details
Return Conditions:
• Users must present a valid purchase receipt when returning the item. If the product is damaged by the user, or if the packaging box or any accessories are missing, the return will not be accepted.
• The refund of the paid amount will be processed within seven days from the date of receiving the returned goods.
• If any manufacturing defects occur within the first 14 days and these failures are confirmed by warehouse inspection, Nuroum will refund all costs incurred during this return or exchange including shipping.
Warranty Claims for Quality-Related Issues:
We provide a 12-month warranty service for our customers.
I work in a pretty noisy environment, and before using the OpenEar Pro, my colleagues' phone calls would always reach my clients' ears, which was terrible! But now, with OpenEar's AI noise reduction function, I can talk to my customers smoothly without any background chatter getting in the way. It's made my work way more efficient.
Luke T.
Truker
I'm a sales representative for a medical company, frequently making over a dozen calls a day to discuss equipment uuse and maintenance. I used to use over-ear headphones, but my ears would start to hurt within half an hour. After some research, I chose the Nuroum OpenEar headset, which is incredibly comfortable for all-day wear. To my surprise, the battery life is impressive, lasting two to three days even with constant use.
Hurry G.
Sleas Manager at CRMR, Inc.
Balancing freelance work and family life can get confusing, especially when you have kids. Before using the OpenEar Pro, calls with clients were often interrupted by household noises. Now the AI noise cancellation of this headset makes my voice crystal clear, whether I'm vacuuming or my kids are crying. I also prefer its open design, which allows me to focus on my work while keeping an eye on my kids. It's perfect for multi-tasking parents like me.
Marry L.
Housewife
Running a startup means I’m constantly switching between meetings, calls, and overseeing the team. I can’t afford to miss what’s happening around me, but I also need crisp communication during calls. OpenEar Pro hits the sweet spot. The open-ear design keeps me aware of the office buzz, while its AI noise cancellation ensures that every conversation is distraction-free. It’s an incredible tool for staying efficient and present in a fast-paced environment.
Jones Lee, Founder of BlueTech.
I manage projects in a busy open office, where constant background chatter used to ruin my remote meetings. It wasn’t just frustrating—it impacted productivity. With OpenEar Pro, the AI noise-canceling feature cuts out the distractions completely, letting me focus on the conversation. Plus, I can wear the lightweight, open-ear headset for hours without discomfort. It’s made a noticeable difference in my ability to communicate effectively throughout the day.
Kathy J.
In my sales role, clarity and comfort are key—I’m often on the phone for hours. OpenEar Pro is exactly what I needed. Its AI-powered noise cancellation ensures my calls are clear, even when I’m in noisy environments like coffee shops or airports. The best part? It’s so light and open that I don’t feel the strain of wearing it all day. I’ve tried many headsets, but none have matched this one in both performance and ease of use.
Franky Z.
The Nuroum OpenEar PRO$149 | Jabra Evolve2 65$299 | |
---|---|---|
AI Environment Noise Cancelling |
| 30db |
Weight | 31g | 100g |
Wearability |
| 1hr at most |
Bluetooth | 5.3 | 5.0 |
Awareness | Open-ear | Over-ear(blocked) |
Waterproof level
IPX6
Charging
Magnetic charging: Support Charging spec: 5V-500mA Charging time: 2h
Wearing method
Ear-mounted; air conduction
Battery
Battery spec: Lithium polymer battery,3.8V/180mAh Standby battery life: 180h
Speaker
Rated output power: 16Ω/40mW Effective frequency range: 20Hz-20kHz Sensitivity: 129±3dB@1kHz THD Total Harmonic Distortion: <=3%@1000Hz,1mW
Bluetooth
Spec: V5.3 Protocol: HFP,A2DP,AVRCP Working frequency: 2400~2483.5MHz Scope of use: >=10m (open space)
Audio
Al noise reduction: Support Echo cancellation: Support Noise reduction: Dual microphone ENC noise reduction
Microphone
Microphone type: ECM directional microphone*2 Sensitivity: -37dBV/Pa 94dB SPL@1kHz SNR: 60dBV/Pa 94dB SPL@1kHz, A-weighted Frequency response: 100Hz-10kHz
Dimensions
Product Size: 124*110*45mm Package Size: 157*126*50mm Net weight: 31g±0.3g
Support system
Android/iOS/WIN/MAC
Installation method
Bluetooth
Unlike type-C charging, the magnetic charging mechanism offers an extra layer of protection against water or sweat, guaranteeing dependable performance even in difficult circumstances.
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Daniel K
Verified Reviewer
Calista H
Verified Reviewer
Damaris R
Verified Reviewer