Best Headsets for Work Calls: Top Picks for Clear and Comfortable Communication

Key Features to Look for in a Business Call Headset

1. Noise Cancellation for Clearer Conversations

Background noise can be a major distraction during work calls, whether it’s chatter in an open office, the hum of a coffee shop, or the clatter of a home environment. This is where noise cancellation technology becomes a game-changer.

• Active Noise Cancellation (ANC): ANC uses advanced algorithms to detect and neutralize external sounds, allowing you to focus on the conversation without interruptions. This feature is particularly useful in noisy environments, ensuring you hear every word clearly.
• Noise-Reducing Microphone: Equally important is a microphone that filters out background noise. Look for headsets with directional or beamforming microphones that focus on your voice while minimizing ambient sounds. Some models even offer AI-powered voice enhancement to ensure your voice sounds natural and professional.

2. Comfort and Fit for All-Day Wear

Comfort is non-negotiable when it comes to business headsets, especially if you’re spending hours on calls or in virtual meetings. A poorly designed headset can lead to discomfort, fatigue, and even headaches.

• Lightweight Design: Opt for a headset that feels light on your head, reducing strain during extended use.
• Cushioned Ear Cups: Memory foam or soft leatherette ear cushions provide a snug yet comfortable fit, creating a seal that enhances noise isolation and audio quality.
• Adjustable Headband: A flexible, padded headband ensures a secure fit for all head sizes and shapes, preventing slippage or pressure points.
• Breathable Materials: If you’re prone to overheating, look for ear cups made from breathable materials that allow airflow, keeping you cool and comfortable throughout the day.

3. Battery Life and Wireless Connectivity

For professionals who value mobility and flexibility, a wireless headset is often the preferred choice. However, battery life and connectivity are critical factors to consider.

• Long Battery Life: A high-quality Bluetooth headset should offer at least 8-10 hours of talk time on a single charge, with some premium models lasting up to 20 hours or more. This ensures you can power through a full workday without interruptions.
• Fast Charging: Look for headsets with quick-charge capabilities. Even a 15-minute charge can provide several hours of use, which is a lifesaver when you’re running low on power before an important call.
• Stable Wireless Connectivity: Ensure the headset supports the latest Bluetooth standards (e.g., Bluetooth 5.0 or higher) for a stable connection with minimal latency. Multi-device pairing is also a valuable feature, allowing you to switch seamlessly between your laptop, smartphone, and tablet.

4. Microphone Quality and Voice Clarity

A great headset isn’t just about what you hear—it’s equally about how well you’re heard. Microphone quality can make or break your professional image during calls.

• High-Quality Microphone: Look for a headset with a microphone that captures your voice accurately and clearly. Features like noise reduction, echo cancellation, and wind resistance can significantly improve call quality.
• Voice-Enhancing Technology: Some headsets use advanced algorithms to enhance voice clarity, making your speech sound more natural and professional. This is especially useful for virtual meetings, where clear communication is essential.
• Flexible Boom Arm: A adjustable boom microphone allows you to position the mic close to your mouth for optimal sound pickup while staying out of your line of sight.

Is a Bluetooth Headset the Best Headset for You?

In today’s fast-paced business environment, Bluetooth headphones have become a ubiquitous tool for work calls, offering a sleek and modern alternative to traditional wired headsets. By understanding the pros and cons, you can choose the best headset to meet your professional communication needs.

1. Advantages of Bluetooth Headsets for Business Calls

• Unmatched Mobility: The best Bluetooth headsets provide freedom from tangled wires, allowing you to move around your office, home, or even step outside during calls. This flexibility enhances productivity and convenience.
• Seamless Multi-Device Connectivity: Modern Bluetooth headsets pair effortlessly with multiple devices, ensuring smooth transitions between smartphones, laptops, and tablets. This makes them a versatile choice for professionals.
• Professional Aesthetics: With their clean, wire-free design, Bluetooth headphones enhance your professional image during video calls while reducing desk clutter.
• Advanced Features: Many Bluetooth headsets come equipped with noise cancellation, voice assistants, and touch controls, ensuring crystal-clear audio and added convenience.

2. Potential Drawbacks of Bluetooth Headphones

• Battery Life Limitations: Unlike wired headsets, Bluetooth headphones rely on battery power. Forgetting to charge them can leave you unprepared for critical calls.
• Latency Concerns: Some Bluetooth models may introduce slight audio delays, which can be frustrating during video conferences or real-time collaborations.
• Connectivity Challenges: Wireless signals can drop or become unstable in high-interference environments, such as busy offices, leading to interruptions during important conversations.
• Cost Considerations: High-quality Bluetooth headsets often come with a premium price tag compared to wired options. It’s important to weigh the cost against your specific needs.

Best Headsets for Business Calls: Top Picks in 2025

With all the factors above in mind, here are the top choices for the best headset for calls in 2025.

1. Best Overall Work Headset for Calls

Jabra Evolve2 85 Wireless

Price: $ 373

Designed specifically for business calls, this headset offers excellent call quality with its boom microphone, effective noise cancellation, and comfortable design suitable for extended wear.

2. Best Bluetooth Headphones for Work Calls

Sony WH-1000XM5

Price: $ 398

These headphones provide high-fidelity audio, advanced noise-canceling capabilities, and reliable Bluetooth connectivity, making them ideal for both music and calls.

3. Best Noise-Canceling Headset for Business Calls

Bose QuietComfort Ultra Headphones

Price: $ 349

Renowned for superior noise cancellation, these headphones ensure clear voice pickup and a comfortable fit, enhancing focus during calls in noisy environments.

4. Best Budget Headset for Work Calls

Nuroum Bluetooth headset HP31D

Price: $ 90

The Nuroum HP31D is the best budget headset for work calls due to its AI-powered ENC noise cancellation, ensuring clear communication by eliminating 99.9% of background noise. Additionally, it offers Bluetooth 5.3, long battery life, and all-day comfort, making it a versatile and affordable choice for professionals.

5. Best Wired Headset for Business Calls

EPOS Impact SC 660

Price: $ 150

This wired headset delivers clear audio without latency, ensuring effective communication during calls, and is praised for its comfort and noise-canceling features.

Tips for Maximizing Your Work Call Experience

Even the best headset for business calls needs a little care and optimization. Here’s how to get the most out of yours.

How to Maintain and Care for Your Headset

• Keep It Clean: Regular maintenance is key to preserving your headset’s performance and hygiene. Use a soft, lint-free cloth to wipe down ear pads, microphone covers, and other surfaces. For deeper cleaning, consider using a mild disinfectant or specialized cleaning wipes designed for electronics. Avoid using harsh chemicals that could damage the materials.
• Store Properly: Protect your investment by storing your headset in a safe place when not in use. If you’re frequently on the go, invest in a durable carrying case to shield it from dust, moisture, and physical damage. Proper storage not only extends the life of your headset but also ensures it’s ready for use whenever you need it.
• Charge Smart: For Bluetooth headsets, battery health is crucial. Avoid overcharging by unplugging the device once it’s fully charged. If your headset supports it, enable battery-saving modes or use a smart charger to prevent overcharging. Additionally, try to keep the battery level between 20% and 80% for optimal longevity.

Optimizing Audio Settings for Clearer Calls

• Use a Sound Equalizer: Many headsets and devices come with built-in sound equalizers or companion apps that allow you to fine-tune audio settings. Adjust the bass, treble, and midrange frequencies to enhance voice clarity and reduce background noise. Experiment with presets or create a custom profile tailored to your preferences.
• Test Your Microphone: Before joining an important call, test your microphone to ensure your voice is clear and balanced. Most devices have a microphone test feature, or you can use recording software to check audio levels. Adjust the input volume to avoid sounding too loud or too soft, and position the mic close to your mouth for optimal pickup.
• Find a Quiet Spot: While noise-canceling technology has come a long way, it’s not foolproof. Whenever possible, choose a quiet environment for your calls to minimize distractions and ensure the best audio quality. If you’re in a noisy space, consider using a headset with advanced noise-canceling features or a directional microphone.

Common Troubleshooting Tips for Work Headsets

• Bluetooth Dropping? If your Bluetooth headset frequently disconnects, try resetting the connection by unpairing and re-pairing the device. Ensure there are no significant obstacles or interference sources (like other electronic devices) between your headset and the connected device. Updating firmware or drivers can also resolve connectivity issues.
• Mic Not Working? If your microphone isn’t functioning, first check the input settings on your device. Ensure the correct microphone is selected as the default input device. If the issue persists, inspect the mic for physical damage or debris, and test it on another device to rule out hardware problems.
• Low Volume? If the audio volume is too low, check both the hardware and software settings. Adjust the volume on your headset, as well as the audio settings on your computer or smartphone. Ensure that any third-party communication apps (like Zoom or Teams) are configured to use the correct audio output device.

FAQs

Q: Can I use gaming headsets for work calls? A: Yes, but they often prioritize surround sound over mic clarity, which may not be ideal for professional calls.

Q: Are wired headsets better than wireless ones for work calls? A: Wired headsets eliminate connectivity issues and battery worries but limit movement.

Q: What’s the best headset for noisy environments? A: Look for models with active noise cancellation and a high-quality noise-reducing microphone.

Whether you’re looking for a premium model or a budget-friendly option, the right headset can transform your work calls from frustrating to flawless. Happy calling!