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Attention: When your order has shipped, you will receive an email with tracking information.
Customers may request a full refund within 14 days of receiving their Nuroum product if there are quality issues, provided that the product is still in its original, unopened condition. For products that have been activated or if the return is requested for personal reasons (such as fitness, appearance, or specific requirements), only a partial refund will be issued based on a prorated amount. In such cases, please contact the Nuroum support team via email to initiate the refund process. Refund Details
Return Conditions:
• Users must present a valid purchase receipt when returning the item. If the product is damaged by the user, or if the packaging box or any accessories are missing, the return will not be accepted.
• The refund of the paid amount will be processed within seven days from the date of receiving the returned goods.
• If any manufacturing defects occur within the first 14 days and these failures are confirmed by warehouse inspection, Nuroum will refund all costs incurred during this return or exchange including shipping.
Warranty Claims for Quality-Related Issues:
We provide a 12-month warranty service for our customers.
I work in a pretty noisy environment, and before using the OpenEar Pro 2 wireless business headset, my colleagues' phone calls would always reach my clients' ears—terrible for professionalism! But now, with OpenEar's AI noise reduction, I can talk to customers smoothly without background chatter getting in the way. It has made my work far more efficient.
Luke T.
Truker
As a sales representative for a medical company, I frequently make over a dozen calls a day to discuss equipment use and maintenance. I used to rely on over-ear headphones, but my ears would start to hurt within half an hour. After some research, I switched to the Nuroum open ear headset for business, which is incredibly comfortable for all-day wear. To my surprise, the battery life is outstanding, lasting two to three days even with constant use.
Hurry G.
Sleas Manager at CRMR, Inc.
Balancing freelance work and family life can be tricky, especially with kids. Before using this wireless office headset, my calls were constantly interrupted by household noise. Now, thanks to its AI noise cancellation, my voice is crystal clear, whether I’m vacuuming or my kids are crying. I also love its open-ear design—it lets me stay focused while still keeping an eye on my little ones. It’s a game-changer for multi-tasking parents.
Marry L.
Housewife
Running a startup means I’m constantly switching between meetings, calls, and overseeing my team. I can’t afford to miss what’s happening around me, but I also need clear communication. The OpenEar Pro 2 office headset hits the perfect balance—the open-ear design keeps me aware of the office buzz, while AI noise cancellation ensures every conversation is distraction-free. It’s an incredible tool for staying efficient in a fast-paced environment.
Jones Lee, Founder of BlueTech.
I manage projects in a busy open office, where constant background chatter used to ruin my remote meetings. It wasn’t just frustrating—it hurt productivity. With the OpenEar Pro wireless headset for work, the AI noise-canceling feature cuts out distractions, letting me focus on the conversation. Plus, I can wear the lightweight, open-ear design for hours without discomfort. It has made a noticeable difference in my daily workflow.
Kathy J.
In my sales role, clarity and comfort are essential—I’m often on the phone for hours. The OpenEar Pro wireless headset with mic for work is exactly what I needed. Its AI-powered noise cancellation ensures my calls are clear, even in noisy environments like coffee shops or airports. The best part? It’s so light and open that I don’t feel the strain of wearing it all day. I’ve tried many headsets for business, but none have matched this one in performance and ease of use.
Franky Z.
Waterproof level
IPX6
Charging
Charging spec: 5V-500mA Charging time: 2h
Wearing method
Ear-mounted; air conduction
Battery
Battery spec: Lithium polymer battery,3.8V/180mAh Standby battery life: 180h
Speaker
Rated output power: 16Ω/40mW Effective frequency range: 20Hz-20kHz Sensitivity: 129±3dB@1kHz THD Total Harmonic Distortion: <=3%@1000Hz,1mW
Bluetooth
Spec: V5.3 Protocol: HFP,A2DP,AVRCP Working frequency: 2400~2483.5MHz Scope of use: >=10m (open space)
Audio
Al noise reduction: Support Echo cancellation: Support Noise reduction: Dual microphone ENC noise reduction
Microphone
Microphone type: ECM directional microphone*2 Sensitivity: -37dBV/Pa 94dB SPL@1kHz SNR: 60dBV/Pa 94dB SPL@1kHz, A-weighted Frequency response: 100Hz-10kHz
Dimensions
Product Size: 124*110*45mm Package Size: 157*126*50mm Net weight: 31g±0.3g
Support system
Android/iOS/WIN/MAC
Installation method
Bluetooth
1.Optimized bass: better than bone conduction design to some extent, although not to the level of in-ear design. 2.Sound leakage can be minimized while not be completely avoided. 3.Better for the health of the bones and tissues around the ears.
With the open-ear design, Open Ear Pro 2 headset for work lets you hear surrounding sounds (e.g., colleagues, doorbells) naturally. Combined with ENC (Environmental Noise Cancellation), it blocks background noise during calls, keeping you aware and focused.
Yes! The office phone headset features a flexible, adjustable headband and rotating ear hooks to fit securely and comfortably on any head size.
While this wireless business headset is designed for office/remote work, it has an IPX4 rating for light sweat or splash resistance—ideal for quick outdoor breaks.
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Thea W
Verified Reviewer
Andy S
Verified Reviewer
Marisol L
Verified Reviewer