In a fast-paced work environment, clear communication is key to productivity. A high-quality office phone headset ensures crystal-clear calls, minimizes distractions, and keeps you comfortable during long hours of use. Whether you're handling client calls, participating in virtual meetings, or multitasking at your desk, the right headset can make all the difference.
But with so many options available, how do you choose the best one? Factors like sound quality, noise cancellation, comfort, battery life, and compatibility with your office phone all play a crucial role. In this guide, we’ll break down what to look for in an office phone headset to help you find the perfect fit for your needs.
Types of Office Phone Headsets
Choosing the right headset for office phone depends on your work needs and preferences.
Would a wireless headset be more beneficial for your office needs?
Wired headsets offer reliable connections and uninterrupted call quality, making them ideal for desk-based professionals. On the other hand, a wireless headset for office phones provides greater mobility, allowing users to move freely during calls, which is beneficial in dynamic office environments.
Should you choose a mono or stereo headset for your office phone?
Mono headsets have a single earpiece, keeping one ear open to office surroundings—ideal for receptionists and customer service teams. In contrast, stereo headsets provide immersive audio, making them perfect for professionals who need full concentration during calls and virtual meetings.
Is noise cancellation essential for office phone headsets?
A noise-canceling telephone headset for office phones helps filter out background noise, ensuring clear communication and professionalism. This feature is particularly useful in busy offices or open workspaces where distractions are common. Whether you need a phone headset for office use or the best headset for business calls, considering these factors will help you make the right choice for your communication needs.
Best Overall Wireless Headset for Office Phones
If you’re looking for the best headset for office phone to enhance communication and productivity in business calls, here are some top choices based on different needs and budgets:
🔹 Jabra Engage 75 – This premium wireless headset for office phone offers crystal-clear audio, long battery life (up to 13 hours), and a 150m range, making it ideal for professionals who need mobility without compromising call quality. It’s compatible with most office phone systems.
- Increase agent focus – Overcome interruptions with an integrated busy light that acts as a do-not-disturb sign for colleagues. Plus, the advanced noise cancelling microphone and enhanced speakers allows for crystal clear calls and improved focus.
- All-day battery – Get up to 13 hours of talk time with the Jabra Engage 75. When you do need to charge your call center headset, the fast charge feature powers it to 40% in just 30 minutes and 100% in 90 minutes.
- Enhanced hearing protection – Jabra Engage Wireless features high levels of hearing protection, which is key for heavy users. With more innovations to safeguard intensive use, you can comfortably use this office headset all day.
🔹 Nuroum Openear Pro 2 – This innovative telephone headset for office phone offers crystal-clear sound quality and hands-free communication with its unique open-ear design, allowing users to stay aware of their surroundings while maintaining focus on calls.
- ENC Noise Cancelling & DSP Chip: Wireless headphones with mic are equipped with industry-leading noise cancelling technology to ensure crystal-clear voice transmission. Compressed neural network trained on millions of hours of noise is ported to the HiFi 4 DSP processor to democratize environment noise cancellation (ENC) experience by reducing 99.9% of ambient noise, allowing your voice to stand out during calls. The boom mic allows for easy adjustment near the mouth for calls or storage behind the ear for music enjoyment.
- Ultimate Comfort & Security: Crafted with soft silicone materials, our headphones offer unparalleled comfort during extended wear. Designed to sit delicately in front of each ear, they provide a secure fit without causing discomfort. The silicone neckband gently wraps around your head, ensuring stability even during rigorous activities like running or jumping. Say goodbye to ear fatigue and hello to uninterrupted comfort.
- Bluetooth 5.3 & Dongle Connectivity: Experience stable, low-latency connections with open-ear Bluetooth headphones powered by Bluetooth 5.3 and enjoy freedom of movement up to 10 meters away without worrying about signal drops. The stability of the dongle connection can increase your efficiency. The multipoint connectivity allows for a seamless switching between two devices, from online meetings on PC to phone calls. Compatible with most operating systems including iOS/Android/Window/ Mac/Linux, our open-ear headphones are the perfect companion for work, home office, business trips, driving, workouts and more.
🔹 Plantronics (Poly) EncorePro 310 – A comfortable, reliable headset at an affordable price. It features good microphone clarity and passive noise cancellation, making it great for call centers and office business calls.
- Flexible noise-canceling microphone to tune out background noise.
- Voice-optimized frequency response for clearer conversations.
- SoundGuard acoustic limiting technology to protect against Acoustic Shock by limiting sounds to below 118dBA.
- Proven reliability with Quick Disconnect (QD) tested to over 30,000 cycles.
🔹 Bose 700 UC – If you work in a noisy office or take frequent calls in busy environments, this Bluetooth headset has industry-leading noise cancellation, a powerful microphone array, and excellent sound quality for distraction-free conversations.
- POWERFUL NOISE CANCELLING HEADPHONES: 11 levels of active noise cancelling let you enjoy music, podcasts, videos and calls without distractions
- ASTONISHING SOUND: Crisp, clear details. Deep, full bass. These wireless headphones produce exciting, lifelike sound that’s full and balanced at every volume level
- UNRIVALED VOICE PICKUP: A revolutionary microphone system adapts to noisy and windy environments so your voice always sounds crystal clear on calls
- KEEP YOUR HEAD UP AND HANDS FREE: With easy access to voice assistants like Alexa and Google Assistant for music, navigation, weather, and more, and intuitive touch control on the earcups — you can stay connected without reaching for your phone
🔹 Sennheiser SC 660 – This durable, high-quality wired headset is built for intensive daily use. It delivers HD voice clarity, a noise-canceling microphone, and plush ear cushions, making it a great choice for professionals who need reliability and comfort.
- HD Sound: Powered by a neodynium speaker for legendary Sennheiser HD sound to ensure a clearer and more natural voice & audio experience
- Easy Disconnect: Simple, quick release mechanism made to withstand the repetitive plugging and unplugging of shift changes
- Noise-Cancelling Technology: Filters out all unwanted background noise for crystal-clear conversations on calls
- State-of-the-Art Materials: Stainless steel hinges, brushed aluminum parts, & Vectran reinforced cables defend your headset against everyday use
🔹 Jabra Evolve2 65 – A wireless Bluetooth headset with dual connectivity (PC & mobile), 37-hour battery life, and a comfortable design. It’s perfect for hybrid workers who need a seamless transition between office and remote calls.
- PASSIVE NOISE CANCELLATION – Jabra Evolve2 65 wireless headphones feature superior passive noise cancellation thanks to the enhanced memory foam padding and new angled design that cancels 48% more of the noise around you
- BIGGER & BETTER SOUND – This business headset has powerful leak-tolerate 40mm speakers for rich, high definition audio for calls & music. Plus, the enhanced 3-microphone call technology means 23% less background conversation noise on your calls
- ALL-DAY COMFORT – When it comes to your wireless headset, true luxury is forgetting it’s there. Made with durable, premium materials, the soft memory foam cushions shape to your ears’ natural contours for incredible all-day comfort
Each of these headsets is designed to improve call quality, comfort, and efficiency, depending on your office needs. Would you like recommendations based on a specific phone system or work setup?
Key Features to Look for in an headset for office phone
When choosing the right office phone headset, several key features can make a big difference in your daily workflow:
- Sound Quality & Microphone Clarity – Clear audio is essential for professional communication. A good headset should deliver crisp sound while a high-quality microphone ensures your voice is heard without distortion or background noise.
- Comfort for Long Hours – If you're on calls throughout the day, comfort is a must. Look for lightweight designs, cushioned ear pads, and adjustable headbands to prevent discomfort during extended use.
- Battery Life (for Wireless Models) – A wireless office phone headset should have a long-lasting battery to keep up with your workday. Many high-quality models offer all-day battery life with quick charging options.
- Compatibility with Office Phone Systems – Not all headsets work with every office phone. Whether your setup includes VoIP, landlines, or softphones, ensure the headset is compatible with your system to avoid connectivity issues.
- Ease of Use & Controls – A user-friendly headset with intuitive controls for volume, mute, and answering calls makes handling conversations effortless. Features like voice commands and programmable buttons can further enhance efficiency.
By focusing on these factors, you can find a headset that boosts both comfort and productivity in your office.
How to Choose the Right Telephone Headset for Your Office Needs
Finding the perfect telephone headset for office use depends on your job role, communication needs, and office setup. Here are a few key considerations to guide your decision:
- Job Role & Communication Needs – Different roles require different features. If you're in customer service or sales, a noise-canceling office phone headset helps maintain clear conversations in a busy environment. For executives or remote workers, a wireless headset for office phones provides flexibility to move around during calls.
- Compatibility with Office Phone Systems – Not all headsets work with every phone system. Whether you're using VoIP, landlines, or softphones, ensure your chosen headset is compatible. Some require adapters or special connectors, so checking this beforehand saves hassle later.
- Durability & Warranty – A good business phone headset is an investment. Look for sturdy materials and well-built designs, especially if you'll be using it daily. Also, check the manufacturer’s warranty and customer support to ensure long-term reliability.
By considering these factors, you can choose a headset that enhances productivity and ensures seamless communication in your office.
FAQs About Office Phone Headsets
How do I connect a wireless headset to an office phone?
Connecting a wireless office phone headset depends on your phone system. Many business phone headsets use DECT technology for a secure, long-range connection to desk phones, while Bluetooth headsets for office use pair directly with compatible devices. Some models may require an adapter or base station for seamless integration.
Are Bluetooth headsets better than DECT headsets for business calls?
Both have their advantages. Bluetooth headsets for office phones offer versatility, allowing connection to both computers and mobile devices, making them ideal for hybrid workers. DECT office phone headsets, on the other hand, provide a more stable connection with a longer range, making them a better choice for professionals who need mobility within the office.
Do noise-canceling headsets help in a noisy office?
Yes! A noise-canceling telephone headset for office phones is designed to reduce background noise, ensuring clear conversations even in busy environments. This is especially useful for call centers or open offices where distractions can impact communication quality.
What is the best type of headset for call center employees?
For call center employees who take calls all day, a wired headset for office phones with noise-canceling microphone technology is often the best choice. Models like the Plantronics (Poly) EncorePro 520 or Jabra Biz 2400 II provide all-day comfort, durability, and clear audio, making them ideal for high-volume call environments.
What is the difference between a UC headset and a traditional office phone headset?
A UC (Unified Communications) headset is designed to work seamlessly with multiple communication platforms, such as Microsoft Teams, Zoom, and VoIP systems, offering features like multi-device connectivity and digital signal processing (DSP) for enhanced call quality. A traditional office phone headset, however, is usually optimized for landline desk phones or specific PBX systems, meaning it may lack the flexibility to connect to multiple devices simultaneously.